Privacy Policy

Effective Date: 09/21/2025

Last Updated: 04/17/2026

Julie Glassco (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our webinar registration landing pages, register for a webinar, sign up to receive text messages or emails from us, or otherwise interact with our services.

By using our landing pages or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our webinar registration landing pages or interact with us, we may collect the following categories of information:

Personal Information You Provide

- First name

- Last name

- Email address

- Phone number

- Any other information you voluntarily provide through a form or communication with us

Communication Preferences and Consent Records

- Your preferences regarding email and SMS communications

- Records of your consent, opt-in, opt-out, or unsubscribe choices

Device and Technical Information

- IP address

- Browser type

- Device type

- Operating system

- Referring website or source

- General usage and log data

Engagement and Usage Information

- Information about how you interact with our landing pages, emails, text messages, and webinar content

- Registration activity

- Email opens and clicks

- Text message responses

- Page visits and similar analytics information

2. How We Use Your Information

We may use your information for the following purposes:

Webinar Registration and Delivery

- To register you for a webinar

- To send webinar confirmations, reminders, access details, replay links, follow-up materials, and related service communications

Communications

- To send you text messages and emails you have requested or agreed to receive

- To respond to your questions, requests, or support inquiries

Marketing and Promotions

- To send you promotional emails and, where you have provided the required consent, promotional text messages about future webinars, services, offers, educational content, and related business communications from Julie Glassco

Analytics and Improvement

- To understand how users engage with our landing pages and communications

- To improve our website, webinar registration experience, communications, and marketing effectiveness

Compliance and Protection

- To maintain records of consent and communication preferences

- To comply with legal obligations

- To protect our rights, users, and services

3. How We Share Your Information

We do not sell, rent, or lease your personal information.

We may share your information in the following limited circumstances:

Service Providers

We may share your information with vendors and service providers that help us operate our landing pages, host webinars, send emails, deliver text messages, analyze performance, store data, or support our business operations. These providers may only use your information to perform services for us and subject to appropriate safeguards.

SMS Service Providers

We may share your phone number, SMS opt-in status, and related messaging data with messaging platforms, telecommunications carriers, and other vendors only as necessary to deliver text messaging services and maintain those services.

No Third-Party Marketing Use of SMS Consent

Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes.

Legal and Business Transfers

We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legal claim. We may also disclose information in connection with a merger, acquisition, financing, or sale of all or part of our business.

4. SMS and Email Communications

If you provide your contact information through our webinar registration landing pages, you may receive communications from Julie Glassco related to:

- Webinar registration confirmations

- Webinar reminders

- Access links and replay information

- Follow-up communications

- Service-related updates

- Promotional messages, where permitted by law and where you have provided the required consent

SMS Consent

By providing your phone number and opting in where required, you agree to receive text messages from Julie Glassco at the number you provided. Message frequency may vary. Message and data rates may apply.

Email Consent

By providing your email address, you agree to receive email communications related to your registration, webinar participation, and, where applicable, promotional communications from us.

Opt-Out of SMS

You may opt out of SMS messages at any time by replying STOP to any text message you receive. You may also contact us using the information below to request that we stop sending you text messages. After you opt out, you may receive a final confirmation text.

Opt-Out of Marketing Emails

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in those emails. Even if you opt out of marketing emails, we may still send you non-promotional messages related to a webinar registration, service update, transaction, or other ongoing business relationship where permitted by law.

5. Cookies, Analytics, and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to:

- Operate and improve our landing pages

- Understand user behavior and page performance

- Measure the effectiveness of our email campaigns, advertising, and webinar promotions

- Support analytics and remarketing efforts

These technologies may collect technical and usage information automatically. You can adjust your browser settings to refuse or limit cookies, but some features of our landing pages may not function properly as a result.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

- Providing webinar-related communications and services

- Maintaining records of consent and opt-out requests

- Meeting legal, regulatory, tax, accounting, or reporting requirements

- Resolving disputes and enforcing our agreements

When we no longer need your information, we will delete it, de-identify it, or securely store it as permitted by applicable law.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

- Request access to the personal information we hold about you

- Request correction of inaccurate information

- Request deletion of your personal information

- Request a copy of certain information you provided to us

- Withdraw consent where processing is based on consent, subject to legal limitations

To exercise any applicable rights, please contact us using the contact details below. We may need to verify your identity before responding to your request.

9. International Data Transfers

If you access our services from outside the country where our systems are located, your information may be transferred to, processed in, and stored in another country. By using our services, you understand and acknowledge that your information may be transferred to jurisdictions that may have different data protection laws than your home jurisdiction.

10. Third-Party Links and Services

Our landing pages, emails, or webinar materials may contain links to third-party websites, platforms, or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing them with your information.

11. Children’s Privacy

Our landing pages and webinar services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of our landing pages or services after any update constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us at:

Julie Glassco

Email: [email protected]

Julie Glassco

CrossCountry Mortgage, LLC

Eagle, ID

NMLS #378177

NMLS #3029

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